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by Robert Bolton and Bolton
FORMAT: Paperback
ISBN: 9780671622480
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Online Price: $19.95
ISBN: 9780671622480
Category: Personnel & Human Resources Management
Format: Paperback
Publication Date: 1986-06-01
Publisher: Simon & Schuster
Illustrations: Illustrations
Country of origin: United States
Pages: 300
Pagination: 300 pages, Illustrations
Dimensions (mm): 202x141x20mm
Weight: 280g
People Skills
People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these roadblocks damage relationships by increasing defensiveness, aggressiveness, and dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful, emotionally charged situations.
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