Loading... Please wait...


 

Top Shops + !: The New Manufacturing Standard

Robert Wilson, Linscott and John Linscott

Hardback

Free delivery delivery information

This title is IN STOCK and will be shipped direct to you within 24-48 hours of you placing your order.

You should expect to receive this within 10-15 working days after dispatch.

Shipping from our overseas suppliers directly to you and sent via International Post

More delivery info

Rating by 0 customers, Add your review

Be the first to like this

Learn More

You can use the 'like' button to provide positive feedback on products, reviews and other features on the website. 'Like' is similar to voting and will be used to present the most popular content. Once you have clicked 'like', you cannot 'unlike'. You can only 'like' something once.

IN STOCK AT SUPPLIER delivery information

Ships in 24-48 hours directly to you - Typically received in 10-15 working days after dispatch

Price: $85.95

If you enjoyed this product, share it with others

Top Shops + !: The New Manufacturing Standard

Synopsis

The new ISO 9000:2000 standards focus on quality performance and meeting customer expectations and demands. The all new edition of Top Shops +! From Hanser Gardner Publications is a blueprint for meeting the requirements of the new standards and remaining competitive in business. By using diverse management techniques such as identifying and measuring customer expectations, team building, consensus problem solving, setting goals for personal and professional success, establishing performance zones, and solving employee problems, the authors provide answers to the problems and questions confronting every shop owner and manufacturing manager. Remaining competitive and achieving ISO registration are essential in today's market, and this book is packed with hundreds of practical tips, charts and proven case histories that make it the perfect guide not only for managing large and small shops, but also for manufacturers of all sizes. The first edition includes important new strategies for achieving and maintaining success in today's competitive manufacturing environment. If there is any one book that should be on the desk of every shop manager, its Top Shops +!

Product Details

ISBN:
9781569902974
Category:
Distributive Industries: Retail
Format:
Hardback
Publication Date:
2000-12-01
Publisher:
CARL HANSER VERLAG GMBH & CO
Illustrations:
illustrations
Country of origin:
Germany
Edition:
2nd
Pages:
298
Dimensions (mm):
230x157x28mm
Weight:
726g

Customer Reviews

Average rating from customers

Zero Stars
  • Be the first to review Top Shops + !: The New Manufacturing Standard

see all reviews

Your Recent History