The Social Life Of Information

Synopsis

Drawing from recent research and practical examples across a range of organizations, The Social Life of Information dispels many of the futurists' sweeping predictions that information technology will obliterate the need for everything from travel to supermarkets to business organizations to social life itself. The authors examine the potential and limitations of technology with regard to intelligent software agents, the automated home office, business reorganization for innovation, knowledge management and work practices, the paperless society, and the digital university. Arguing eloquently for the important role human sociability plays in the world of bits, Brown and Duguid give us an optimistic look beyond the simplicities of information and individuals. They show how a better understanding of the contribution that communities, organizations, and institutions make to learning, knowledge, and judgment can lead to the richest possible use of technology in our work and everyday lives.