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Announcements

Product Information on Your Site is Incorrect!

18 Jan 2013

We are always happy to correct any problems reported with any item that appears on our website. Please use the form below to let us know of any problems that you notice.

 

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My Kobo Touch / Glo Seems Faulty

14 Dec 2012

Like any electronic device the Kobo eReader can occasionally fall over and require some assistance.  Let's see if we can resolve it.

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ePub or PDF? What Is the Difference?

01 May 2012

You may be more comfortable with PDF files however ePub allows more flexibility on a greater number of eReading devices.

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I Need A Tax Invoice

01 May 2012

Tax invoices can be requested online and delivered to you via email.

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Can't Sign-in to Your Account on the Website?

13 Sep 2011

You may be using an older version of Internet Explorer. Here's how to check which version you have.

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Urllink.acsm? What is This File I Downloaded?

18 Jan 2011

The urllink.acsm file is a token that is used to trigger the ePub or PDF download through Adobe Digital Editions or the Sony software, Reader.

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How Do I Change My Account Details?

02 Sep 2010

You can change details such as email address and password from within your Angus & Robertson account.

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Getting eBooks to Your eReader For The First Time

02 Sep 2010

It may look confusing, but it's really quite simple and you can cccess your eBooks from multiple devices.

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My eReader Works With A & R eBooks. How Do I Download Them?

02 Sep 2010

ePub formatted eBooks from Angus & Robertson will work with Adobe-DRM supported eReading devices.

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My eBook Order is Not in 'My eLibrary'

02 Sep 2010

Occasionally there can be delays however any orders that appear to have problems are identified by our system and resubmitted.

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I Want to Read eBooks in a Networked/ Corporate Environment

02 Sep 2010

If you are using the Angus & Robertson app and cannot downlaod your eBooks when you click upon the 'UPDATE LIBRARY', then you may need to explore the settings to allow the app to connect to the online database where the eBooks are stored.

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