14 Dec 2012
Like any electronic device the Kobo eReader can occasionally fall over and require some assistance. Let's see if we can resolve it.
01 May 2012
You may be more comfortable with PDF files however ePub allows more flexibility on a greater number of eReading devices.
18 Jan 2011
The urllink.acsm file is a token that is used to trigger the ePub or PDF download through Adobe Digital Editions or the Sony software, Reader.
02 Sep 2010
If you are using the Angus & Robertson app and cannot downlaod your eBooks when you click upon the 'UPDATE LIBRARY', then you may need to explore the settings to allow the app to connect to the online database where the eBooks are stored.
02 Sep 2010
Occasionally there can be delays however any orders that appear to have problems are identified by our system and resubmitted.
02 Sep 2010
ePub formatted eBooks from Angus & Robertson will work with Adobe-DRM supported eReading devices.
02 Sep 2010
It may look confusing, but it's really quite simple and you can cccess your eBooks from multiple devices.
The urllink.acsm file is a token that is used to trigger the ePub or PDF download through Adobe Digital Editions or the Sony software, Reader.
The acsm file extension stands for 'Adobe Content Server Message', and it tells the Adobe server to send a copy of the eBook to your computer.
Please note that you cannot open the acsm file using Adobe Reader. You must use Adobe Digital Editions, the free eBook management software.
Please ensure that your copy of Adobe Digital editions is authorised using an Adobe ID before downloading your eBooks. Our online guide to begin using Adobe Digital Editions can be found here and our guide for Sony users can be found below.