14 Dec 2012
Like any electronic device the Kobo eReader can occasionally fall over and require some assistance. Let's see if we can resolve it.
01 May 2012
You may be more comfortable with PDF files however ePub allows more flexibility on a greater number of eReading devices.
18 Jan 2011
The urllink.acsm file is a token that is used to trigger the ePub or PDF download through Adobe Digital Editions or the Sony software, Reader.
02 Sep 2010
If you are using the Angus & Robertson app and cannot downlaod your eBooks when you click upon the 'UPDATE LIBRARY', then you may need to explore the settings to allow the app to connect to the online database where the eBooks are stored.
02 Sep 2010
Occasionally there can be delays however any orders that appear to have problems are identified by our system and resubmitted.
02 Sep 2010
ePub formatted eBooks from Angus & Robertson will work with Adobe-DRM supported eReading devices.
02 Sep 2010
It may look confusing, but it's really quite simple and you can cccess your eBooks from multiple devices.
Download times depend upon the size of the eBook and the way in which you are downloading it.
Free eBooks you select will be added to your online account instantly and purchased eBooks will be added to your account once you complete the transaction.
The speed with which you can download your eBook will depend on the device you are downloading to, your Internet connection and the size of the file. In most cases you should be able to access your digital book in under 10 minutes.
Downloading ePub formatted eBooks to Adobe Digital Editions or to the Sony software, Reader, usually takes between 10 and 30 seconds and the file will be stored on the hard drive of your computer. Smart devices such as iPads, iPhones and Android-powered devices rely in many cases upon the 3G network. In times of peak use, such as on major holidays and on some sunny Friday afternoons, there may be delays due to high cellular network traffic.