14 Dec 2012
Like any electronic device the Kobo eReader can occasionally fall over and require some assistance. Let's see if we can resolve it.
01 May 2012
You may be more comfortable with PDF files however ePub allows more flexibility on a greater number of eReading devices.
18 Jan 2011
The urllink.acsm file is a token that is used to trigger the ePub or PDF download through Adobe Digital Editions or the Sony software, Reader.
02 Sep 2010
If you are using the Angus & Robertson app and cannot downlaod your eBooks when you click upon the 'UPDATE LIBRARY', then you may need to explore the settings to allow the app to connect to the online database where the eBooks are stored.
02 Sep 2010
Occasionally there can be delays however any orders that appear to have problems are identified by our system and resubmitted.
02 Sep 2010
ePub formatted eBooks from Angus & Robertson will work with Adobe-DRM supported eReading devices.
02 Sep 2010
It may look confusing, but it's really quite simple and you can cccess your eBooks from multiple devices.
An Adobe ID is an account used to authorise Adobe software. This account allows you to have up to six copies of any ePub or PDF eBook that you purchase from us.
We highly recommend you have an account to allow you to transfer your eBooks to any new or extra computers you may purchase in the future and to allow you to borrow eBooks as more libraries allow digital borrowing.
The Adobe ID prevents unauthorized copying of eBooks. You may have purchased Adobe software in the past, such as Photoshop, which would have required you to use an Adobe ID. If this is the case, please use these details to authorise Adobe Digital Editions.
If you think you may already have an Adobe ID or if you have forgotten your Adobe ID, please click here.
If you require further information on how to download your Angus & Robertson eBooks to Adobe Digital Editions, then please consult our online guide found here.
A list of Adobe-DRM supported devices can be found on the Adobe website here.