14 Dec 2012
Like any electronic device the Kobo eReader can occasionally fall over and require some assistance. Let's see if we can resolve it.
01 May 2012
You may be more comfortable with PDF files however ePub allows more flexibility on a greater number of eReading devices.
18 Jan 2011
The urllink.acsm file is a token that is used to trigger the ePub or PDF download through Adobe Digital Editions or the Sony software, Reader.
02 Sep 2010
If you are using the Angus & Robertson app and cannot downlaod your eBooks when you click upon the 'UPDATE LIBRARY', then you may need to explore the settings to allow the app to connect to the online database where the eBooks are stored.
02 Sep 2010
Occasionally there can be delays however any orders that appear to have problems are identified by our system and resubmitted.
02 Sep 2010
ePub formatted eBooks from Angus & Robertson will work with Adobe-DRM supported eReading devices.
02 Sep 2010
It may look confusing, but it's really quite simple and you can cccess your eBooks from multiple devices.
No, the last page you read is bookmarked ready for you to pick up where you left off.
If your device does not automatically bookmark your last read page, then please check the time and date settings of the device. In somes a factory reset of the device may be warranted and this is generally found in the settings option within the device menu.
Please note that a factory reset (aka restore defaults) will not harm your device but will require that you reload all of your eBooks back to the device. If you are concerneed about undertakign this process you should consult the manual or the manufacturer support service.