14 Dec 2012
Like any electronic device the Kobo eReader can occasionally fall over and require some assistance. Let's see if we can resolve it.
01 May 2012
You may be more comfortable with PDF files however ePub allows more flexibility on a greater number of eReading devices.
18 Jan 2011
The urllink.acsm file is a token that is used to trigger the ePub or PDF download through Adobe Digital Editions or the Sony software, Reader.
02 Sep 2010
If you are using the Angus & Robertson app and cannot downlaod your eBooks when you click upon the 'UPDATE LIBRARY', then you may need to explore the settings to allow the app to connect to the online database where the eBooks are stored.
02 Sep 2010
Occasionally there can be delays however any orders that appear to have problems are identified by our system and resubmitted.
02 Sep 2010
ePub formatted eBooks from Angus & Robertson will work with Adobe-DRM supported eReading devices.
02 Sep 2010
It may look confusing, but it's really quite simple and you can cccess your eBooks from multiple devices.
You will not lose your eBooks by updating any software or removing an app. They will remain in your account and can be accessed by signing-in to your account via the app or the website.
The eBooks are stored safely in an online database should you need to access and re-download them. This may be the case if you have replaced your eReader, or had technical troubles. Some customers also choose to keep a copy of their eBooks on their computer and you can do this by using Adobe Digital Ediitons or the Sony software, Reader.
If you would like to use these guides please visit our eReading Apps Page.