Angus & Robertson is now part of Bookworld, a division of Pearson Australia Group Pty Ltd. All Rights reserved
14 Dec 2012
Like any electronic device the Kobo eReader can occasionally fall over and require some assistance. Let's see if we can resolve it.
01 May 2012
You may be more comfortable with PDF files however ePub allows more flexibility on a greater number of eReading devices.
18 Jan 2011
The urllink.acsm file is a token that is used to trigger the ePub or PDF download through Adobe Digital Editions or the Sony software, Reader.
02 Sep 2010
If you are using the Angus & Robertson app and cannot downlaod your eBooks when you click upon the 'UPDATE LIBRARY', then you may need to explore the settings to allow the app to connect to the online database where the eBooks are stored.
02 Sep 2010
Occasionally there can be delays however any orders that appear to have problems are identified by our system and resubmitted.
02 Sep 2010
ePub formatted eBooks from Angus & Robertson will work with Adobe-DRM supported eReading devices.
02 Sep 2010
It may look confusing, but it's really quite simple and you can cccess your eBooks from multiple devices.
Yes, you certainly can. Free eReading apps are available for iPhones, iPads , and Android-powered phones and tablets. Our eReading Guides can be found Read more...
Yes. To read Angus & Robertson eBooks on your PC or Mac you can download the appropriate application from our eReading apps
All is not lost, literally. Simply perform a factory reset of your Kobo WiFi.
There are two types of reset available on your Kobo eReader and they work in different ways.
Here at Angus & Robertson we use the Adobe-DRM system which allows you to read more eBooks on more devices.
Just like a real book, you will need a source of light to read as there is no backlight on the screen. (Except the Kobo Glo)
No, the last page you read is bookmarked ready for you to pick up where you left off.
If your Kobo eReader appears to be stuck on the last page you were reading, it may need charging.
There are several options for charging your Kobo including using your computer or a power point adapter.
While others could read the existing books downloaded to your Kobo 1 and Kobo WiFi eReader, they would not be able to access your library or make purchases in your name without being logged into your Angus & Robertson customer account.
Your eLibrary is the part of your Angus & Robertson account where all your eBooks (Electonic Books) are stored.
We use the Adobe-DRM system for our eBooks and you have up to six copies of each eBook as long as you use the same Adobe ID on each device that you wish to access the eBook upon - be it a computer or an eReading device.
Are you sure? OK, here's how to do it.
Yes, you get one electronic copy of the book per acount, however you can access that book in your online account from multiple devices including your computer, selected smartphones and eReaders.
Please re-start the download.
If you are buying an eBook with the intention of printing it, we would recommend that you instead purchase a physical version for several reasons.
An ePub (electronic publication) is a free and open eBook standard for ‘reflowable’ content, meaning that the text display can be optimized depending on the device or hardware being used.
Any eBooks you purchase will go into your personal library unless you are signed-in to the recipient's account.
An eBook is an electronic version of a book. The rapid advancement of digital technology has allowed more of our favourite stories to be carried around with us, with none of the weight penalty this usually entails.
Firstly can you please ensure you have a working internet connection. You will need this to download your eBooks from your online Angus & Robertson account.
Did you purchase a PDF eBook? These do not appear in our apps at this time and you will need to use different software to open your PDF eBook. Use our online guides to get started within minutes.
If you are using the Angus & Robertson app and cannot downlaod your eBooks when you click upon the 'UPDATE LIBRARY', then you may need to explore the settings to allow the app to connect to the online database where the eBooks are stored.
Please try signing-out of the app and back in again. Learn more here.
Occasionally there can be delays however any orders that appear to have problems are identified by our system and resubmitted.
Your books are stored in an online database and when you sign-in to your account the app will consult the online database.
ePub formatted eBooks from Angus & Robertson will work with Adobe-DRM supported eReading devices.
As there are many different configurations of computers, there is not one simple answer however there are some general steps to follow which can resolve this problem for you.
Adobe Digital Editions is a free eBook management program. Any ePub and PDF formated eBooks that you buy from us can be downloaded to Adobe Digital Editions.
An Adobe ID is an account used to authorise Adobe software. This account allows you to have up to six copies of any ePub or PDF eBook that you purchase from us.
PDF eBooks are encrypted to protect the intellectual property of the publishers through unauthorized copying of the file. This new format of PDF requires software that is more advanced than the Adobe Acrobat Reader that we have used in the past.<
If your Kobo has frozen, the battery may have gone flat so initially try charging the device. If it is charged, please reset it via a paperclip or pin to press the button in the small hole on the back of your Kobo eReader.
You can undertake a factory reset several times as sometimes once just doesn't do the job correctly, and there is no harm in doing this.
Yes, once you have purchased an eBook it is yours to access whenever you wish.
You can purchase eBooks from our free apps (except iPad and iPhone) or from our website.
Do not worry, this can be resolved quite easily. Follow the process below.
Got a question about your Kobo? Please read on for some answers to commonly asked questions.
It may look confusing, but it's really quite simple and you can cccess your eBooks from multiple devices.
Download times depend upon the size of the eBook and the way in which you are downloading it.
As more and more people embrace eReading, an increasing number of publishers are making their books available in a digital format.
You will not lose your eBooks by updating any software or removing an app. They will remain in your account and can be accessed by signing-in to your account via the app or the website.
This error can occur with the latest version of our free PC and Mac desktop apps in networked computer environments.
Are you using a Kobo Touch eReader or have you also been using any different apps with your Kobo?
You will need to perform a factory reset of your Kobo and then reinstall the desktop app. The steps to do this follow.
Unlock this content by performing a factory reset of your Kobo WiFi.
You may be more comfortable with PDF files however ePub allows more flexibility on a greater number of eReading devices.
When you connect your Kobo to your computer it will give you two options. Depending upon which model Kobo you have, you will need to select 'MANAGE LIBRARY' or 'CONNECT' to enable your computer to recognise your Kobo.
If the ePub file has a filename that contains non-Latin characters, simply rename the file and it should load correctly.
Please read on for some troubleshooting instructions.
The urllink.acsm file is a token that is used to trigger the ePub or PDF download through Adobe Digital Editions or the Sony software, Reader.
If you wish to read your Angus & Robertson eBooks on your Android device simply open the Market icon on your device and search for 'angus & robertson' to bring up the app.
The apps are software programs and the term is short for applications. Apps can be used for anyting however our apps are used to access your eBook collection and in some cases to buy them.
When the Kobo 1 or Kobo WiFi eReader is connected to your computer, it will appear in the lower-left corner of the Angus & Robertson desktop app. You will see a ‘SYNC’ button. Simply click on this button.
Like any electronic device the Kobo eReader can occasionally fall over and require some assistance. Let's see if we can resolve it.
Angus & Robertson is now part of Bookworld, a division of Pearson Australia Group Pty Ltd. All Rights reserved