What goes on behind the 'Do not disturb' sign? This appealing book looks back to the first golden age of hospitality, with full-page photographs from the archives, hotel etiquette advice from long ago, and quirky tales of hotel shenanigans. These stories cover all aspects of hotel life: room service, pets in hotels, celebrities and scandals, rip-offs and scams, unusual hotels, hotels as movie sets, hotels of the future, and the things people leave behind.