Frank Derrick is 81. And he's just been run over by a milk float. It was tough enough to fill the hours of the day when he was active. But now he's broken his arm and fractured his foot, it looks set to be a very long few weeks ahead. Frank lives with his cat Bill (which made more sense before Ben died) in the typically British town of Fullwind-on-Sea. He watches DVDs, spends his money frivolously at the local charity shop and desperately tries to avoid cold callers continually knocking on his door. Then a breath of fresh air comes into his life in the form of Kelly Christmas, home help.