THE BRAND GAP presents a unified theory of brand-building. This book shows how both ways of thinking can unite to produce a "charismatic brand"-a brand that customers feel is essential to their lives. In an entertaining two-hour read you'll learn:
the new definition of brand
the five essential disciplines of brand-building
how branding is changing the dynamics of competition
the three most powerful questions to ask about any brand
why collaboration is the key to brand-building
how design determines a customer's experience
how to test brand concepts quickly and cheaply
the importance of managing brands from the inside
220-word brand glossary
the new definition of brand
the five essential disciplines of brand-building
how branding is changing the dynamics of competition
the three most powerful questions to ask about any brand
why collaboration is the key to brand-building
how design determines a customer's experience
how to test brand concepts quickly and cheaply
the importance of managing brands from the inside
220-word brand glossary
