Kris Cole is Australia’s best-selling business author. Kris is also a highly regarded management consultant, keynote speaker and an authority on productivity, performance management, leadership and effective communication.

She has created and led management training programs and assisted countless businesses, government organisations and not-for-profit organisations across Australia, New Zealand and South East Asia, to maximise their workplace effectiveness and productivity.

Kris has a practical approach and a clear grasp of bottom line issues. Her books highlight current trends, benchmarks and best practices. In addition, her texts are known for their down-to-earth, engaging style.

They offer practical ideas backed by solid knowledge, pertinent research and integration of everyday examples of how to lead, communicate, prioritise tasks and thrive in a changing work environment. Her qualifications include Bachelor of Science (Honours) in Industrial Psychology, a Post-Graduate Diploma in Manufacturing Technology and a Graduate Certificate in Adult Education. Kris also established her consulting company, Bax Associates, more than 20 years ago.

Professor Judith Dwyer is the Director of Research for the Department of Health Care Management in the Flinders University School of Medicine, and is a former CEO of Southern Health Care Network in Melbourne, and of Flinders Medical Centre in Adelaide. She teaches in the Flinders University Masters of Health Administration.