Free Shipping on Order Over $60
AfterPay Available
Creating Service Superstars

Creating Service Superstars

A Manager's Guide to Building Your Team's Confidence, Initiative and Commitment to Creating a Memorable Customer Experience

by Caroline Cooper
Publication Date: 01/01/2017
RRP  $21.42 $21.25
Fact #1

Outstanding service tempts customers to:

Spend more
Come back more
Be confident in referring your business to others

Fact #2

Your employees are the key drivers of your customers' experience.

In this book Caroline guides you through the stages to developing a true service culture and creating your own Service Superstars.

"It's the experience you create for customers that gets remembered"

Getting your brand's customer experience right can be the number one way to differentiate your business from your competition.

Don't leave it to chance!
Sales & marketing
Publication Date:
Naturally Loyal Publishing
Country of origin:
United Kingdom
Dimensions (mm):

This title is in stock with our Australian supplier and arrives at our Sydney warehouse within 10-15 working days of you placing an order.

Once received into our warehouse we will despatch it to you with a Shipping Notification which includes online tracking.

Please check the estimated delivery times below for your region, for after your order is despatched from our warehouse:

ACT Metro  2 working days

NSW Metro  2 working days

NSW Rural  2 - 3 working days

NSW Remote  2 - 5 working days

NT Metro  3 - 6 working days

NT Remote  4 - 10 working days

QLD Metro  2 - 4 working days

QLD Rural  2 - 5 working days

QLD Remote  2 - 7 working days

SA Metro  2 - 5 working days

SA Rural  3 - 6 working days

SA Remote  3 - 7 working days

TAS Metro  3 - 6 working days

TAS Rural  3 - 6 working days

VIC Metro  2 - 3 working days

VIC Rural  2 - 4 working days

VIC Remote  2 - 5 working days

WA Metro  3 - 6 working days

WA Rural  4 - 8 working days

WA Remote  4 - 12 working days

Customer Reviews

Be the first to review Creating Service Superstars.