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Creating Service Superstars

Creating Service Superstars

A Manager's Guide to Building Your Team's Confidence, Initiative and Commitment to Creating a Memorable Customer Experience

by Caroline Cooper
Paperback
Publication Date: 01/01/2017
RRP  $21.42 $21.25
Fact #1

Outstanding service tempts customers to:



Spend more
Come back more
Be confident in referring your business to others

Fact #2

Your employees are the key drivers of your customers' experience.

In this book Caroline guides you through the stages to developing a true service culture and creating your own Service Superstars.

"It's the experience you create for customers that gets remembered"

Getting your brand's customer experience right can be the number one way to differentiate your business from your competition.

Don't leave it to chance!
ISBN:
9780995618329
9780995618329
Category:
Sales & marketing
Format:
Paperback
Publication Date:
01-01-2017
Publisher:
Naturally Loyal Publishing
Country of origin:
United Kingdom
Pages:
69
Dimensions (mm):
216x140x4mm
Weight:
0.1kg

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