Free Shipping on Order Over $90
AfterPay Available
Digital Body Language

Digital Body Language

How to Build Trust and Connection, No Matter the Distance

by Erica Dhawan
Paperback
Publication Date: 02/06/2021
22%
OFF
RRP  $32.99 $25.75

Digital Body Language

How to Build Trust and Connection, No Matter the Distance

The book we all read right now: the definitive guide to communicating and connecting wherever you are.

Email replies that show up a week later. Video chats full of 'oops sorry no you go' and 'can you hear me?!' Ambiguous text-messages. Weird punctuation you can't make heads or tails of. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other?

Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible - or are they? In Digital Body Language, Erica Dhawan, a go-to thought leader on collaboration and a passionate communication junkie, combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and culture. In real life, we lean in, uncross our arms, smile, nod and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails.

Digital Body Language will turn your daily misunderstandings into a set of collectively understood laws that foster connection, no matter the distance. Dhawan investigates a wide array of exchanges--from large conferences and video meetings to daily emails, texts, IMs, and conference calls--and offers insights and solutions to build trust and clarity to anyone in our ever changing world.

"We need Erica Dhawan's book more than ever." ―Sheryl Sandberg, COO of Facebook and founder of Lean In

 

"An indispensable guide to a business world turned upside down by video calls, group texts, and remote work."  ―Daniel H. Pink, bestselling author of Drive 

"This book is a breakthrough that will be read for years to come" ―Seth Godin, author of The Practice

ISBN:
9780008476526
9780008476526
Category:
Industrial chemistry & manufacturing technologies
Format:
Paperback
Publication Date:
02-06-2021
Language:
English
Publisher:
HarperCollins Publishers Limited
Country of origin:
United Kingdom
Dimensions (mm):
234x153x22mm

This title is in stock with our UK supplier and is sent from our Sydney warehouse within 15 working days of you placing an order.  

Once received into our warehouse we will despatch it to you with a Shipping Notification which includes online tracking.

Please check the estimated delivery times below for your region, for after your order is despatched from our warehouse:

ACT Metro  2 working days

NSW Metro  2 working days

NSW Rural  2 - 3 working days

NSW Remote  2 - 5 working days

NT Metro  3 - 6 working days

NT Remote  4 - 10 working days

QLD Metro  2 - 4 working days

QLD Rural  2 - 5 working days

QLD Remote  2 - 7 working days

SA Metro  2 - 5 working days

SA Rural  3 - 6 working days

SA Remote  3 - 7 working days

TAS Metro  3 - 6 working days

TAS Rural  3 - 6 working days

VIC Metro  2 - 3 working days

VIC Rural  2 - 4 working days

VIC Remote  2 - 5 working days

WA Metro  3 - 6 working days

WA Rural  4 - 8 working days

WA Remote  4 - 12 working days

Customer Reviews

Be the first to review Digital Body Language.