Designed to help clinicians meet one of the most vital challenges of patient care, Emotion in the Clinical Encounter explains the science of emotion and delivers practical insights for recognizing, acknowledging, and responding to patients’ emotions, as well as their own.
In addition to revealing how emotion processing affects clinician wellness, it links care outcomes to the clinician’s response to patients’ affective cues—making this book unique among health provider "burnout books." Emotion in the Clinical Encounter is organized according to three themes: Emotion’s Functions, Clinical Emotional Intelligence, and Emotions in the Culture of Medicine.
Rachel Schwartz, Ph.D., is a health services researcher and communication scientist with expertise in nonverbal expression/perception of emotion in clinical populations, clinical communication strategies, and physician wellness. In 2018, she received a Stanford Medicine Teaching and Mentoring Academy Innovation grant to produce related workshops for clinicians and trainees; she’s now transforming these workshops into medical education curricula.
Judith A. Hall, Ph.D., (Boston, MA), University Distinguished Professor of Psychology at Northeastern University, has been studying and writing about emotion communication in medical and other settings for 30+ years.
Lars G. Osterberg, MD, is an associate professor and Co-director of Stanford Medicine Teaching and Mentoring Academy.
In addition to revealing how emotion processing affects clinician wellness, it links care outcomes to the clinician’s response to patients’ affective cues—making this book unique among health provider "burnout books." Emotion in the Clinical Encounter is organized according to three themes: Emotion’s Functions, Clinical Emotional Intelligence, and Emotions in the Culture of Medicine.
- Medical schools acknowledge that emotional well-being and clinical outcomes are connected, but the research that should inform emotion management is scattered. This book brings together theory and research on this important topic.
- Connects the clinical response to patient emotions to care outcomes—making this book unique among health provider "burnout books.
- Covers the evolutionary and social function of emotion, the role of emotion in illness, the culture of medicine and its relationship to emotional management, and the neuroscience of emotion as it pertains to clinical medicine.
- Focuses on emotion processing for clinician wellness and medical education innovations that support emotional wellness in trainees.
- Translates research evidence for the importance of identifying and addressing emotion in patients and clinicians into actionable clinical behavior.
- Synthesizes evidence-based practice to support clinical emotional intelligence.
Rachel Schwartz, Ph.D., is a health services researcher and communication scientist with expertise in nonverbal expression/perception of emotion in clinical populations, clinical communication strategies, and physician wellness. In 2018, she received a Stanford Medicine Teaching and Mentoring Academy Innovation grant to produce related workshops for clinicians and trainees; she’s now transforming these workshops into medical education curricula.
Judith A. Hall, Ph.D., (Boston, MA), University Distinguished Professor of Psychology at Northeastern University, has been studying and writing about emotion communication in medical and other settings for 30+ years.
Lars G. Osterberg, MD, is an associate professor and Co-director of Stanford Medicine Teaching and Mentoring Academy.
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