Empathy

Empathy

HBR Emotional Intelligence Series

by Annie McKeeDaniel Goleman Harvard Business Review and others

Paperback / softback Publication Date: 01/06/2017

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Empathy is credited as a factor in both improved relationships and even better product development.

But while it’s easy to say “just put yourself in someone else’s shoes,” the reality is that understanding the motivations and emotions of others is an elusive capability.

This book helps you understand what empathy is, why it’s important, how to surmount the hurdles that make you less empathetic—and when too much empathy is just too much.

This volume includes the work of:

  • Daniel Goleman 
  • Annie McKee 
  • Adam Waytz

How to be human at work. HBR’s Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review.

Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

ISBN:
9781633693258
9781633693258
Category:
Advice on careers & achieving success
Format:
Paperback / softback
Publication Date:
01-06-2017
Language:
English
Publisher:
Harvard Business Review Press
Country of origin:
United States
Pages:
144
Dimensions (mm):
178x127x13mm
Weight:
0.16kg
Daniel Goleman

Daniel Goleman is the author of the international bestsellers Emotional Intelligence, Working with Emotional Intelligence, and Social Intelligence, and the co-author of the acclaimed business bestseller Primal Leadership.

His latest books are What Makes a Leader: Why Emotional Intelligence Matters and The Triple Focus: A New Approach to Education. He was a science reporter for the New York Times, was twice nominated for the Pulitzer Prize, and received the American Psychological Association's Lifetime Achievement Award for his media writing. He lives in Massachusetts.

This title is in stock with our Australian supplier and arrives at our Sydney warehouse within 1-2 weeks of you placing order. An overall delivery estimate to you, (arrival time to A&R + delivery via post to your address) can be found below.

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An overall delivery time for this item, including the 1-2 week arrival time to A&R, to your address is:

NSW Metro: 9- 12 working days.
NSW Regional: 10 - 15 working days.
VIC & SA Metro: 10 - 13 working days.
VIC & SA Regional: 10 - 15 working days.
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QLD Regional: 14 - 22 working days.
TAS: 10 - 15 working days.
WA Metro: 10 - 15 working days.
WA Regional: 13 -16 working days.
NT Metro: 13 - 16 working days.
NT Regional: 14 - 22 working days.

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