Sensing sales manager Squirrel is adept at gathering information; feeling Animal relations director Dog is keen on seeking agreement amongst the pack; thinking finance director Owl needs to know the entirety of a situation before settling on a decision; and intuitive consultant Fox can think up an endless amount of ideas for solving problems. The authors base their book on Lawrence Chester's popular course in critical thinking that helps participants identify the cause of problems large and small and generate better, more implementable solutions. That process incorporates four key critical thinking skills that businesspeople can develop to help them evaluate their options as they learn how to manage complex, messy issues in a systematic way that ensures stakeholder buy-in and increases their success rate. Lawrence and Chester have created an entertaining imaginary world where the memorable management team that has lived and breathed their industry for decades "engages the fox" as they undergo a strategic shift. They recognize the need to involve someone with an outside perspective who is adept at navigating change.
Enter the hero, for, as is often quoted in management and political theory, "The fox knows many things; the hedgehog one big thing." Literally and figuratively, it seems.
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