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Expert Mediators

Expert Mediators

Overcoming Mediation Challenges in Workplace, Family, and Community Conflicts

by Jean Poitras and Susan S. Raines
Paperback
Publication Date: 16/10/2014

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In the last three decades, mediation has been increasingly used in the United States and elsewhere. Much has been written about the philosophical underpinnings and ethical dilemmas of mediation as well as its applications both within judicial systems and beyond the limits of these systems. However, some very basic challenges remain: How can entrenched positions, strong emotions, and cultural differences be dealt with? Mediation expertise is truly achieved when a mediator learns to overcome these challenges through experience and intuition.

To speed up the learning curve of mediation expertise, Jean Poitras and Susan Raines have benchmarked the mediation process in Expert Mediators: Overcoming Mediation Challenges in Workplace, Family, and Community Conflicts. Tapping the experience and wisdom of over 175 highly qualified mediators from across different realms of the mediation practice (e.g., family mediation, workplace mediation, commercial mediation) and across geographic regions (e.g., U.S., Australia, Europe, Israel, Canada), this book integrates best practices in order to improve the performance of mediators. For each proposed strategy, this book discusses conditions under which each practice should be used as well as approaches to mitigate risks associated with using each strategy and technique.
ISBN:
9781442242982
9781442242982
Category:
Violence in society
Format:
Paperback
Publication Date:
16-10-2014
Publisher:
Rowman & Littlefield
Country of origin:
United States
Pages:
192
Dimensions (mm):
231x157x14mm
Weight:
0.29kg

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