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Getting along, Getting It Done, Getting Ahead

Getting along, Getting It Done, Getting Ahead

Interpersonal Communication in the Diverse Workplace

by Geraldine E. Hynes
Paperback
Publication Date: 27/05/2015
  $50.89
This book goes beyond descriptions of culture-bound business practices or prescriptions for valuing diversity. Because intercultural dynamics take place in domestic as well as multinational companies, all business professionals must be competent in interpersonal communication. This practical approach presents techniques for managers to reduce diversity miscues, strategies to respond to uncomfortable conversations, and innovative ways to bridge cultural gaps. Managers will learn how to build rapport and promote constructive behaviors in a diverse work environment. The book also offers guidelines for communicating internally as well as with external stakeholders, including a sec- tion on how to develop employees' communication competencies through formal training.
ISBN:
9781631571305
9781631571305
Category:
Economics
Format:
Paperback
Publication Date:
27-05-2015
Language:
English
Publisher:
Business Expert Press
Country of origin:
United States

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