Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results, including:

- Choosing the right time to talk
- Engaging in productive dialogue
- Helping both star and struggling performers
- Developing a plan for effective follow-up

About Harvard Business Review's 20-Minute Manager series:
Don't have much time? Get up to speed fast on the most essential business skills with Harvard Business Review's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each audiobook in the series is a concise, practical primer that will help you brush up on a key management topic.

Advice you can quickly listen to and apply, for ambitious professionals and aspiring executives--from the most trusted source in business.