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Hybrid Virtual Teams in Shared Services Organizations

Hybrid Virtual Teams in Shared Services Organizations

Practices to Overcome the Cooperation Problem

by Thomas Afflerbach
Hardback
Publication Date: 09/12/2019
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This book focuses on virtual teams, which are fraught with cooperation problems. It offers novel insights into how team members experience and overcome these problems by empirically studying hybrid virtual teams in Shared Services Organizations. It firstly enhances the reader's understanding of contextual challenges relating to cooperation and shows how members of such teams experience faultlines through distance, disconnection through reliance on communication technology and discontinuity through temporality of team composition. Secondly, it explores how they use 22 practices to overcome the cooperation problem, which can be categorized as strategies of identity constructing, trusting and virtual peer monitoring. Lastly, the study analyzes the role of technology, demonstrating that state-of-the-art media can facilitate, but not ensure the use of these strategies and practices. As such, the book has implications for both researchers and practitioners.
ISBN:
9783030342999
9783030342999
Category:
Business mathematics & systems
Format:
Hardback
Publication Date:
09-12-2019
Publisher:
Springer Nature Switzerland AG
Country of origin:
Switzerland
Pages:
208
Dimensions (mm):
235x155mm
Weight:
0.51kg

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