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Managing Reputation in the Banking Industry

Managing Reputation in the Banking Industry

Theory and Practice

by Stefano Dell'Atti and Annarita Trotta
Hardback
Publication Date: 25/04/2016
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The topic of reputational crisis in the banking sector has received increasing attention from academics and practitioners. This book presents expert contributions that cover three main aspects: First, an extensive review of the literature on reputational risk in the banking sector aimed to identify the relationships between causes, effects, stakeholders, and key qualitative-quantitative variables involved during the reputational crisis of a bank; Second, devising a conceptual framework for management of reputational crisis in banking, and finally, testing this framework with the results of an empirical analysis carried out by observing key variables of some known cases of reputational crisis relating to international banks.
ISBN:
9783319282541
9783319282541
Category:
Management accounting & bookkeeping
Format:
Hardback
Publication Date:
25-04-2016
Language:
English
Publisher:
Springer
Country of origin:
United States
Dimensions (mm):
235x155mm
Weight:
4.26kg

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