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Organizations and Unusual Routines

Organizations and Unusual Routines

A Systems Analysis of Dysfunctional Feedback Processes

by Ronald E. Rice and Stephen D. Cooper
Paperback
Publication Date: 04/06/2015
RRP  $52.95 $52.25
      Please Note: We will source your item through a special order. Generally sent within 120 days.
Everyone working in organizations will, from time to time, experience frustrations and problems when trying to accomplish tasks that are a required part of their role. In such cases it is normal for people to find ways of completing their work in such a way that they can get around, or just simply avoid, the procedure or system that has caused the problem. This is an unusual routine - a recurrent interaction pattern in which someone encounters a problem when trying to accomplish normal activities by following standard organizational procedures and then becomes enmeshed in wasteful and even harmful subroutines while trying to resolve the initial problem. Using a wide range of case studies and interdisciplinary research, this book gives researchers and practitioners invaluable information on the nature of this pervasive organizational phenomenon and shows how they can be dealt with in order to improve organizational performance.
ISBN:
9781107683143
9781107683143
Category:
Organizational theory & behaviour
Format:
Paperback
Publication Date:
04-06-2015
Language:
English
Publisher:
Cambridge University Press
Country of origin:
United States
Dimensions (mm):
229x152x21mm
Weight:
0.53kg

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