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Personal and Organizational Excellence through Servant Leadership

Personal and Organizational Excellence through Servant Leadership

Learning to Serve, Serving to Lead, Leading to Transform

by Sen Sendjaya
Paperback
Publication Date: 17/10/2016
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This book provides an evidence-based actionable framework and measure of servant leadership to help management practitioners build effective and ethical workplaces. It explains the reasons why the best workplaces such as Starbucks, Southwest Airlines, Ritz-Carlton and ServiceMaster apply servant leadership. Servant leadership is an intellectually compelling and emotionally satisfying theory of leadership with relevance and application to the workplace settings. Based on multiple rigorous studies in the Western and Eastern contexts, the book outlines the six dimensions of servant leadership and the impacts they have on key outcomes such as citizenship behaviors, job satisfaction, team creativity and innovation, and organizational performance. The book outlines a measurement instrument that can be used for leadership assessment, selection and training purposes and to develop strategies to leverage the six behavioral dimensions of servant leadership at the personal, team and organizational level.
ISBN:
9783319382159
9783319382159
Category:
Personnel & human resources management
Format:
Paperback
Publication Date:
17-10-2016
Publisher:
Springer International Publishing AG
Country of origin:
Switzerland
Pages:
136
Dimensions (mm):
235x155x8mm
Weight:
0.24kg

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