Salting is a simple concept--get hired at a non-union company, do the job you were hired to do, and, with the help of organizers on the outside, unionize your coworkers from the inside. James Walsh spent almost three years as a "salt" in two casinos in South Florida, working undercover as a buffet server and a bartender. In Playing Against the House, he reveals little-known truths about how unions fight to organize workers in the service industries, the vigorous corporate opposition against them, and how workers are caught in the battle. He explores the trials of day-to-day life for the working poor to its effects on the middle class and the face of twenty-first century union busting in unprecedented detail.

During his time as an undercover employee, Walsh witnessed the oddities of casino culture, the cultish nature of labor organizing, and surprising details of service industry employment. His revelations show the ferocious conflict between large service corporations and their hourly wage employees, who are hanging onto economic survival by their fingernails. Walsh transports us directly to the hot, humid backroom of the Miami casino and shows how it feels to be grilled by a union organizer as to whether you have enough grit for the job. A clear-eyed and fascinating portrait of labor-organizing, Playing Against the House "gives an insider's view of the gaming industry, placing the stories and struggles of his coworkers at the heart of this must-read book" (Publishers Weekly).