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Service Science in China

Service Science in China

by Jiazhen Huo and Zhisheng Hong
Paperback
Publication Date: 08/02/2015
  $266.86
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A service economy era is coming! As the basic discipline of service dominant era, service science mainly studies common rules of service activities, aiming to provide theoretical bases for creating service value in the new era. The book, which integrates knowledge of service management, operational management, logistics and supply chain management, constructs a research system for this emerging discipline. Service science research system constitutes service philosophy, resource allocation, operational management and service technology. Many cases about China's service enterprises are incorporated in the book, in the hope of providing readers an insight into not only service science but also the development of China's service economy.
ISBN:
9783642428241
9783642428241
Category:
Service industries
Format:
Paperback
Publication Date:
08-02-2015
Publisher:
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
Country of origin:
Germany
Pages:
466
Dimensions (mm):
235x155x25mm
Weight:
7.2kg

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