As well as revealing the 9 different types of difficult people, there's a quick quiz so you can work out the type you're dealing with, and how to communicate with them effectively. Decode the warning signs of each type using the stories and examples. Discover practical tools and techniques for dealing with each type. Try short exercises to help you build the right mindset for success. Boost workplace relationships with videos and an online quiz.
- ISBN:
- 9781292726069
- 9781292726069
-
Category:
- Management: leadership & motivation
- Format:
- Paperback
- Publication Date:
-
02-11-2023
- Language:
- English
- Publisher:
- Pearson Business
- Country of origin:
- United Kingdom
- Dimensions (mm):
- 215.9x137.16x14.48mm
- Weight:
- 0.34kg
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