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The Trusted Advisor

The Trusted Advisor

by David H. MaisterRobert Galford and Charles W. Green
Paperback
Publication Date: 02/01/2002
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OFF
RRP  $33.75 $21.25

Beside talent and a sterling portfolio, what can world-class consultants like Deloitte & Touche, Societe General and Towers Perrin boast has helped them achieve success in our entrepreneurial economy?

They all have the inside track on the indispensable "Trusted Advisor" model for client relationships, created by renowned experts Charles Green and Robert Galford. Now Green and Galford have teamed up with the acclaimed David Maister in order to help their latest high-profile, fast-forward client: you. In this straightforward guide, Maister, Green and Galford show readers that the key to professional success goes well beyond technical mastery or expertise.

Today, it's all about the vital ability to earn the client's trust and thereby win the ability to influence them. In these high risk times, trust is more valuable than gold. With this critical, highly detailed and accessible resource, readers will learn the five crucial steps for developing, managing and improving client confidence. For both emerging and established entrepreneurs and consultants, The Trusted Advisor is the first truly indispensable business book of the decade.

ISBN:
9780743207768
9780743207768
Category:
Business & management
Format:
Paperback
Publication Date:
02-01-2002
Publisher:
Simon & Schuster
Country of origin:
United States
Pages:
256
Dimensions (mm):
232x152x20mm
Weight:
0.34kg
David H. Maister

David H. Maister, one of the world's leading authorities on the management of professional service firms, is the author of several successful books, including Managing the Professional Service Firm, True Professionalism, and Practice What You Preach, and coauthor of The Trusted Advisor.

Robert Galford

Robert Galford teaches business management courses at Columbia School of Business and Kellog Graduate School of Management.

Charles W. Green

Charles W. Green, a former vice president of the famed MAC Group, is the founder of GreenSea Consulting.

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