One family's heart-wrenching journey through an exhausted medical system during the height of the COVID-19 global pandemic. Their mother was misdiagnosed, restrained, tortured, and kept on medications for long periods of time that further damaged her already damaged organs. Their mother and the family went through a plethora of heartbreaking, horrifying experiences of medical malpractice, negligence, and wrongdoing by the hospital that they believe led to their mother's untimely death and changed their lives forever. They firmly believe that such incidents should not continue to be swept under the rug because the hospital system is a big corporation. The hospital must be held to a higher standard of Acknowledgment, Accountability, and Reform. Readers who have gone through or are going through similar situations must know that they are not alone. Together, we can and will make a difference. Change must come.