This richly illustrated short, extracted from the official book The Chronicles of Downton Abbey, focuses on the characters individually, examining their motivations, their actions and the inspirations behind them. Forwarded by Downton Abbey creator Julian Fellowes.

The outside world and its changes only rarely affect Mrs Patmore. ‘She is a product of her time,’ says Lesley Nicol, the actress who plays her, ‘loyal to the family, and to the household. She is very proud of her job and good at it, too, I think.’

As the meek protégée of the cook, Daisy, fuelled by a desire to improve her situation, has started to find her voice and is defiantly answering back to make sure she gets what she believes is her due. She’s also a romantic, prone to crushes: Thomas (futile, for obvious reasons) and now the new footman, Alfred Nugent. We can see that it’s hard for her to conjure up the courage to do anything about it.

Fortunately, Alfred is not cunning like his aunt but rather guileless and sweet. As Matt Milne, the actor playing him, says: ‘He is determined to make it work. It’s a big opportunity, and he is just going to keep his head down and work hard.’ Even Lady Mary thinks he’s nice, albeit that he looks ‘like a puppy who’s been rescued from a puddle’.

Purchase this ebook short and the others in the series to get closer still to the characters at Downton Abbey and to understand more about their social context – from the changing role of the aristocracy to fashion and beauty, American Anglophiles, the Suffragette movement and life below stairs in a big country house like Downton.

Search for The Chronicles of Downton Abbey to purchase all shorts combined.