Product Overview
Delivering Profitable Value
Michael J. Lanning
Paperback
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Price: $70.95
Delivering Profitable Value
Synopsis
Not another empty call for 'obeying the customer, ' this book offers a comprehensive framework and approach by which the entire organization can learn to discover the end-result experiences that customers truly value, and then reinvent the business based on those discoveries. --Stephen A. Furbacher, President, Dynegy Midstream Services, LLP.
Product Details
- ISBN:
- 9780738201627
- Category:
- International Business
- Format:
- Paperback
- Publication Date:
- 2000-01-07
- Publisher:
- Perseus Books
- Illustrations:
- illustrations
- Country of origin:
- USA
- Edition:
- New ed
- Pages:
- 336
- Pagination:
- 336 pages, illustrations
- Dimensions (mm):
- 229 x 153 x 22
- Weight:
- 1g
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