Returns and Exchanges to Angus & Robertson Online
Angus & Robertson Online will exchange goods purchased via the online store, provided they are in re-saleable condition and you have your original proof of purchase from Angus & Robertson Online. Faulty, mis-bound, or shipped in error items may be returned for refund or exchange with proof of purchase.

Tangible purchases made via the online store must be returned to Angus & Robertson Online. If you are returning the item because you have changed your mind, the item must be returned within 45 days of the email which states your item has shipped.

Ebooks cannot be returned, please choose carefully. If your eBook appears to be faulty, please contact customer service to discuss the issue.

DVDs and other items shipped sealed or shrink-wrapped must be returned in original sealed / shrink-wrapped condition if you are requesting a change-of-mind exchange.

Please also note that publishers may sometimes alter a book's cover or change the described contents. In such cases, if you are unhappy with the book supplied please return it together with a copy of your invoice and we will issue an exchange.

The cost of returning any product to Angus & Robertson Online is your responsibility. In the event we have made a mistake, the item is not as described, or the product is mis-bound or faulty we will refund reasonable return freight costs. Freight charges are not refunded where an item is returned for a change-of-mind exchange.

Please contact Angus & Robertson Online's Customer Service Team if you have a return query.

We will make every effort to process items returned to Angus & Robertson Online within 3 business days of receipt at our Online office. Please note any credit to your card account may not appear on your credit card statement until a future billing cycle, depending upon your card issuer's procedures.