The A+ Certification exam does not cover Windows XP, though more technicians are faced with this new operating system everyday, and they are expected to perform the same repairs, maintenance, and upgrades as on a 9x or 2000 machine. This book gets them up-to-speed on the latest OS from Microsoft. - A practical guide that offers readers skill-building as well as trouble-shooting information on Windows XP. - Designed for the IT professional with 1-3 years of experience who needs to put their experience to work quickly and effectively in an XP environment. - The audience level for this book is exactly the same as for that of the A+ exam. Although this book is not an exam preparation tool, it covers the same common job tasks that every technician performs in the daily role.