This guide to achieving sustainable world-class performance provides guiding principles to senior executives and best practices to managers that, if fully embraced, will transform virtually any firm into an organization capable of dominating its industry throughout the 21st Century. While there are many best practices that firms should consider in their efforts to continuously improve, there are seven best practices that are indispensable. These address the people, processes, and technology elements of which every enterprise is comprised and without which, organizations will eventually flounder. When driven by top management, instituting 15 business principles based on these seven best practices will transform an organization from mediocrity to a powerhouse.