Part: Keynote Speech.- Towards an Agenda for Information Systems Research on Digital Currencies and Bitcoin.- Part: AKTB Workshop.- Using Sentiment Analysis to Assess Customer Satisfaction in an Online Job Search Company.- The Impact of the Use of Web 2.0 Technologies on the Performance of Polish Manufacturing Companies.- Towards Location-Aware Declarative Business Process Management.- Fuzzy Influence of Design Widgets to Blog Visibility.- Requirements Enhancement Approach Based on the Problem Domain Model.- Enterprise Model and ISO Standards Based Information System's Development Process.- An Innovative Approach for Dynamic Evaluation of Telecommunications Interconnection Costs for Multimedia Real Time Services.- A Review of Delegation and Break-Glass Models for Flexible Access Control Management.- Applying SBVR Business Vocabulary and Business Rules for Creating BPMN Process Models.- Visual Analytics for Increasing Efficiency of Higher Education Institutions.- BITA Workshop.- A Framework for Reasonable Support of Process Compliance Management.- IT Service Management: Core Processes Aligning Business and IT.- Change Management Contributions for Business-IT Alignment.- Integrating the IS Success Model for Value-Oriented KMS Decision Support.- Role-Driven BITA: Approach and Industrial Case Study.- Context-Aware Business Services: Technological Support for Business and IT-Alignment.- Positioning Enterprise Modeling in the Context of Business and IT Alignment.- Sustainable Alignment in Enterprise Architecture: A Case Study of Architectural Principles.- DC Workshop.- Recirculating Lost Coins in Cryptocurrency Systems.- Consumer Trust in Digital Currency Enabled Transactions.- Bitcoin Is Volatile! Isn't that Right?.- MODAPP Workshop.- What Can We Learn from the Legal Provisions in Judgment Documents?.- Modeling and Assessing the Impact of Security Attacks on Enterprise Information Systems.- TRSB Workshop.- Design, Implementation and Field Testing of a Cloud-Based Smart Meter Installation Management.- Cloud Business Intelligence.- Cloud Services vs. On-Premise Solutions Cost Comparison Calculator.- Cloudy Skies Over Cyprus? Perceptions and Practices on Cloud Services in Cyprus.