This book constitutes the refereed proceedings of the 11th International Conference on Computer Information Systems and Industrial Management, CISIM 2012, held in Venice, Italy, in September 2012. The 35 revised full papers presented together with 2 keynote talks were carefully reviewed and selected from 80 submissions. The papers are organized in topical sections on security, access control and intrusion detection; pattern recognition and image processing; biometric applications; algorithms and data management; networking; and system models and risk assessment.