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Confrontation Management

Confrontation Management

Improve Performance and Maintain Relationships

by Sam Miller

Hardback Publication Date: 15/05/2019

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The ability to successfully confront an employee AND maintain a quality relationship is a skill impediment for many school leaders. Confrontation Management is a practical framework to help any leader plan and facilitate a confrontational conversation. The reader will learn how to:

Appropriately beginning a confrontational conversation
How to invite employees into a conversation and avoid a "top-down" meeting
Common tactics used by employees to torpedo a meeting
Successfully pivoting a conversation from issues or concerns to solutions
Ending a conversation with a plan and on a positive note

Confrontation Management is the ultimate guide to making sure that confrontation is facilitated effectively and the school leader's relationship with staff continues to result in a positive school culture.
Organization & management of education
Publication Date:
Rowman & Littlefield
Country of origin:
United States
Dimensions (mm):

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