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Connecting with Clients

Connecting with Clients

For stronger, more rewarding and longer-lasting client relationships

by Paul Cowan
Paperback
Publication Date: 30/03/2021

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CLIENT RELATIONSHIPS
Finding some clients difficult to understand?
Confused when they say one thing but mean another?
Need better, more useful feedback?
Sometimes feel on the back-foot?
Have trouble managing client expectations?
Wonder why they seem impossible to please?
Concerned about being blind-sided by unexpected client loss?

THIS BOOK IS YOUR LIFELINE
Connecting with Clients contains new ideas derived from the world's leading relationship experts
Insights from over 500,000 pieces of client feedback worldwide
With tips and guidance from an adman, organisational change agent, couples' counsellor and co-founder of The Client Relationship Consultancy
Dip into short chapters and discover a valuable insight on every page

REJUVENATE YOUR CLIENT RELATIONSHIPS
With the help of this book, you will be able to:
Evaluate your client relationships and diagnose issues
Recognise your part in a problem
Obtain useful and clear feedback
Understand, relate to and communicate with your clients
Manage yourself and your team members
Get the best from your clients so that they get the best from you

CONNECTING WITH CLIENTS WILL SAVE YOU TIME, EFFORT AND MONEY AND MAKE LIFE MORE ENJOYABLE.
ISBN:
9780857198594
9780857198594
Category:
Sales & marketing
Format:
Paperback
Publication Date:
30-03-2021
Language:
English
Publisher:
Harriman House Publishing
Country of origin:
United Kingdom
Pages:
352
Dimensions (mm):
216x139x27mm
Weight:
0.44kg

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