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Crucial Accountability

Crucial Accountability

Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior

by David Maxfield, Al Switzler,  Joseph Grenny and others
Paperback
Publication Date: 16/06/2013
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From the authors of the multimillion seller Crucial Conversations

The highly anticipated new edition of the New York Times bestseller Crucial Confrontations Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable, they sap up to 50% of organizational performance and account for 90% of divorces.

Retitled Crucial Accountability, this updated version of Crucial Confrontations offers the tools for improving relationships in the workplace and in life, and resolving all these problems--permanently. Includes updated case studies and new research findings Timed to coincide with the re-launch of Vital Smarts's new training module on Crucial Accountability

Contains new business case studies and research findings Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler (Orem, UT) are top international corporate consultants and cofounders of Vitality Alliance, Inc., and VitalSmarts. Together they have developed corporate training programs for dozens of Fortune 500 companies.

ISBN:
9780071829311
9780071829311
Category:
Business communication & presentation
Format:
Paperback
Publication Date:
16-06-2013
Language:
English
Publisher:
McGraw-Hill Education - Europe
Country of origin:
United States
Edition:
2nd Edition
Pages:
304
Dimensions (mm):
226x152x20mm
Weight:
0.36kg

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