Foreword to the second edition; Joe Lambert.
Foreword to the first edition; Angela Coulter.- Patient Voices: in celebration; Monica Clarke.
Preface; Pip Hardy and Tony Sumner.
Acknowledgements.
Section 1: A Tale of Two Decades.
Chapter 1: Introduction: the Journey Begins; Pip Hardy and Tony Sumner.
Chapter 2: Pilgrims' Progress; Pip Hardy.
Chapter 3: To the Far Horizon; Pip Hardy and Tony Sumner.
Chapter 4: The Patient Voices Approach; Pip Hardy and Tony Sumner.
Section 2: Involvement, Impact and Improvement.
Chapter 5: Towards Compassionate Governance: the Impact of Patient Voices on NHS Leadership; Paul Stanton.
Chapter 6: Arthur and Co: Digital Stories about Living with Arthritis; Fiona O'Neill.
Chapter 7: Safety Stories: Creating a Culture of Safety with Digital Stories; Cathy Jaynes.
Chapter 8: Working with Dignity and Respect: Improving Mental Health Services with Digital Storytelling; Carol Haigh, Patrick Cahoon and Tony Sumner.
Chapter 9: Breathe Easy: Digital Stories about COPD; Matthew Hodson.
Section 3: Transformational Learning.
Chapter 10: Reflection - They Just Don't Get It! Digital Stories from Junior Doctors; Liz Anderson and Dan Kinnair.- Chapter 11: Reflection - Now We Get It!; Steve Corry-Bass, Matthew Critchfield and Weehaan Pang.
Chapter 12: The Shock of Reality: Digital Storytelling with Newly Qualified Nurses; Gemma Stacey.
Section 4: How Was That For You? The Healing Power of Digital Storytelling.
Chapter 13: Healing Journeys: Digital Storytelling with Service User Educators; Julie Walters.
Chapter 14: The Sheffield Carers' Voices Project: Was it Therapeutic?; Mark Shea.
Chapter 15: Building Healthy Teams: Digital Storytelling in NHS Organisations; Amy Stabler.
Section 5: Contributing to Evidence (the Evidence of Experience).
Chapter 16: Measuring what Counts: the Stories Behind the Statistics; Karen Taylor.
Chapter 17: What Really Matters to Patients?; Digital Storytelling as Qualitative Research; Carol Haigh and Eula Miller.- Chapter 18: Increasing Empathy: Digital Storytelling in Professional Development; Nick Harland.
Section 6: Doing It Together: A Model for Co-production.
Chapter 19: Finding our Voices in the Dangling Conversations: Co-producing Digital Stories about Dementia; Rosie Stenhouse and Jo Tait.
Chapter 20: Service Users and Staff Learning Together with Digital Stories; Elspeth McLean.
Chapter 21: Cultivating Compassion in End of Life Care: Developing an Interprofessional Learning Resource Based on Digital Stories; Pip Hardy and Elizabeth Howkins.
Chapter 22: The DNA of Care: Digital Storytelling with NHS Staff; Karen Deeny, Pip Hardy and Tony Sumner.
Chapter 23: All the Stories Are One: Care, Compassion and Transformation; Pip Hardy and Tony Sumner.- Afterword; Maxine Craig.​
Foreword to the first edition; Angela Coulter.- Patient Voices: in celebration; Monica Clarke.
Preface; Pip Hardy and Tony Sumner.
Acknowledgements.
Section 1: A Tale of Two Decades.
Chapter 1: Introduction: the Journey Begins; Pip Hardy and Tony Sumner.
Chapter 2: Pilgrims' Progress; Pip Hardy.
Chapter 3: To the Far Horizon; Pip Hardy and Tony Sumner.
Chapter 4: The Patient Voices Approach; Pip Hardy and Tony Sumner.
Section 2: Involvement, Impact and Improvement.
Chapter 5: Towards Compassionate Governance: the Impact of Patient Voices on NHS Leadership; Paul Stanton.
Chapter 6: Arthur and Co: Digital Stories about Living with Arthritis; Fiona O'Neill.
Chapter 7: Safety Stories: Creating a Culture of Safety with Digital Stories; Cathy Jaynes.
Chapter 8: Working with Dignity and Respect: Improving Mental Health Services with Digital Storytelling; Carol Haigh, Patrick Cahoon and Tony Sumner.
Chapter 9: Breathe Easy: Digital Stories about COPD; Matthew Hodson.
Section 3: Transformational Learning.
Chapter 10: Reflection - They Just Don't Get It! Digital Stories from Junior Doctors; Liz Anderson and Dan Kinnair.- Chapter 11: Reflection - Now We Get It!; Steve Corry-Bass, Matthew Critchfield and Weehaan Pang.
Chapter 12: The Shock of Reality: Digital Storytelling with Newly Qualified Nurses; Gemma Stacey.
Section 4: How Was That For You? The Healing Power of Digital Storytelling.
Chapter 13: Healing Journeys: Digital Storytelling with Service User Educators; Julie Walters.
Chapter 14: The Sheffield Carers' Voices Project: Was it Therapeutic?; Mark Shea.
Chapter 15: Building Healthy Teams: Digital Storytelling in NHS Organisations; Amy Stabler.
Section 5: Contributing to Evidence (the Evidence of Experience).
Chapter 16: Measuring what Counts: the Stories Behind the Statistics; Karen Taylor.
Chapter 17: What Really Matters to Patients?; Digital Storytelling as Qualitative Research; Carol Haigh and Eula Miller.- Chapter 18: Increasing Empathy: Digital Storytelling in Professional Development; Nick Harland.
Section 6: Doing It Together: A Model for Co-production.
Chapter 19: Finding our Voices in the Dangling Conversations: Co-producing Digital Stories about Dementia; Rosie Stenhouse and Jo Tait.
Chapter 20: Service Users and Staff Learning Together with Digital Stories; Elspeth McLean.
Chapter 21: Cultivating Compassion in End of Life Care: Developing an Interprofessional Learning Resource Based on Digital Stories; Pip Hardy and Elizabeth Howkins.
Chapter 22: The DNA of Care: Digital Storytelling with NHS Staff; Karen Deeny, Pip Hardy and Tony Sumner.
Chapter 23: All the Stories Are One: Care, Compassion and Transformation; Pip Hardy and Tony Sumner.- Afterword; Maxine Craig.​
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