The Future of Home Service: Integration of User Behavior and Scenario Planning in the Domestic Plumbing Service Design.- India Post Services - A Speculative Service Design for Behaviour Change.- Design Intervention for Improving Accessibility and Affordability of Ocular Care- A Context Specific Study of Rural Assam.- Frugal-IDeM: An Integrated Methodology for Designing Frugal Innovations in Low-Resource Settings.- Artificial Neural Networks Supporting Cause-And-Effect Studies in Product-Service System Development.- The Factors Influencing Usage Intention of Urban Poor Population in India toward Mobile Financial Services (Mobile Payment/Mobile Money).- Bridging the Gap between Service Design Specification and Technical Specification.- Service Design for Scale - Overcoming Challenges in Large-scale Qualitative User Research.- Design for Small Businesses in India - Helping the Real Entrepreneurs.- A Tool to Design A User Centered Town Plan.