Based on a successful workshop that has engaged diverse audiences around the country, Difficult Conversations: The Art and Science of Working Together explores a powerful set of research-based principles and strategies that will allow you to engage in meaningful dialogue with anyone. Focusing on the question, "who do we need to be to have the conversations we need to have?" this book will help you:¿Gain a deeper understanding of the dynamics that turn conversations into conflicts.¿Discover how one critical shift in thinking can turn a negative interaction into a creative and constructive engagement.¿Understand how your personal story can both rupture relationships and repair them.¿Learn how to see "beyond" your personal story to access more easily and deeply your innate capacity for connection, creativity and collaboration.