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Everyone's Problem Solving Handbook

Everyone's Problem Solving Handbook

Step-by-Step Solutions for Quality Improvement

by Michael R. Kelly
Hardback
Publication Date: 30/09/2017

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The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems.

Five-Step Problem-Solving Process

Identify the problem: Clearly state what needs improvement.

Analyze: Determine what causes the problem to occur.



Evaluate Alternatives: Identify and select actions to reduce or eliminate the problem.
Test Implement: Implement these actions on a trial basis to determine their effectiveness.
Standardize: Ensure that useful actions are preserved.
ISBN:
9781138464124
9781138464124
Category:
Quality Assurance (QA) & Total Quality Management (TQM)
Format:
Hardback
Publication Date:
30-09-2017
Publisher:
Taylor & Francis Ltd
Country of origin:
United Kingdom
Pages:
176
Dimensions (mm):
280x210mm
Weight:
0.49kg

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