Exploring and critiquing various methods of mediation, this
innovative book critically develops a new explorative practice in the field.
Considering ways in which mediators may influence disputing parties, especially
in the workplace where mediators are paid to intervene, Explorative Mediation
at Work questions the common
claim that mediation is a neutral intervention. The difference between offering
minimally intrusive support and acting to secure a containment and even
suppression of workplace conflict is heavily dependent upon a mediator's
practices. At worst, engineering resolution may tarnish mediation's
reputation for impartiality. At best, mediation can win the trust of parties in
conflict, facilitate a democratic engagement and be of real benefit to
organizations. This book aims to demonstrate the latter in proposing a practice
that supports parties to seek out dialogue from which relationships may be
rebuilt and practical problems resolved.