This volume uses the minimum of jargon and a wide range of exercises to
relate theory to practical experience. It covers key topics including -
perception, attitudes, listening, non-verbal behaviour and communication
in groups and organizations. This edition includes material on
transactional analysis and recent developments in electronic
communication. It is suitable for students taking communication studies
courses and courses with a communication/behavioural sciences element.
relate theory to practical experience. It covers key topics including -
perception, attitudes, listening, non-verbal behaviour and communication
in groups and organizations. This edition includes material on
transactional analysis and recent developments in electronic
communication. It is suitable for students taking communication studies
courses and courses with a communication/behavioural sciences element.
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