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Interaction Design for Complex Problem Solving

Interaction Design for Complex Problem Solving

Developing Useful and Usable Software

by Barbara Mirel
Paperback
Publication Date: 03/11/2003
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7 3/8 X 9 1/4 in Preface
Introduction
Part One - Understanding the Work
1 What Makes Complex Problem Solving Complex?
2 Usefulness: Focusing on Inquiry Patterns, Task Landscapes, an d Core Activities
3 Filling in the Gaps: Integrating Useful ness Into User-Centered Design
Part Two - Solving Problems in Technical, Social, and Co-emergent Systems
4 Keeping the System Up and Running
5 Getting IT Right
6 Cr iteria, Constraints, and Choices for Optimizing the Mix
7 E xamining Design Strategies and Choices for Optimizing the Mix
8 Decision-Making in Complex Socio-Technical Systems of Patient Care< BR id='CRLF'>9 Designing for Usefulness Across Cases
Part T hree - Thinking Strategically
10 Next Steps: Politics and P ositioning of Usefulness
Appendix A
ISBN:
9781558608313
9781558608313
Category:
Business applications
Format:
Paperback
Publication Date:
03-11-2003
Language:
English
Publisher:
Elsevier Science & Technology
Country of origin:
United States
Pages:
395
Dimensions (mm):
235x187x20mm
Weight:
0.97kg

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