The key behind communication - it's not about what you say. It's how you shut up.Empathy and listening - they sound easy, but you know that most people you meet on a daily basis can't do it. So what's the deal?Mindful listening is the skill behind deep relationships.This book is about a skill that isn't complex, but also not easy. It's a book about relationships and what drives them - what lets you into people's hearts. Making someone feel seen and heard and important is the highway to anyone's heart. So it's time to take a look at yourself, diagnose your issues with connection and listening, and attack new and old friendships with a more empathetic perspective.Increase your emotional intelligence and people analyzing skills.Patrick King is an internationally bestselling author and social skills coach. His writing draws a variety of sources, from scientific research, academic experience, coaching, and real-life experience.Listening well is like reading someone's mind. Everything is said for a reason!-Understand the purpose of pausing and using silences to your advantage-How your ego sabotages your listening and how to get around it-Four types of responses to let people feel seen and heard for sure-How to validate and normalize someone's experience and emotions-The art of paraphrasing and the effect it has on someone's levels of trust-Listening and thinking - you can't do two things at once, but you can act like it-The divide between listening for your own goals, and listening to understand