Woven throughout the book is the unique running case study, based on Junction Hotel, which now includes some new challenges facing the management team. This innovative fictional case helps students see how theory translates into practice in a familiar setting, and with a wide range of memorable characters.

A wealth of relatable, real-life cases drawn from multinational organizations and social enterprises across a range of industries brings organizational behaviour to life. This edition includes cases on the BBC, Deliveroo, and Adidas, as well as social movements and issues such as the Presidents Club scandal, and the gender pay gap.

All the core topics found on undergraduate modules are introduced, while the book also goes a step further to critically analyse some of the mainstream theories. Students are encouraged to develop a critical mind-set of their own through the structured review questions, which coach them to explain, analyse, then apply.

The text is supported by an extensive range of online resources to help students take their learning further.

For students:
Podcast recap summarizing the main themes and posing discussion questions
Personal development and study skills PDFs
Guided reading
Video interviews with practitioners
Multiple-choice questions
Extension material
Junction Hotel organization chart
Junction Hotel culture report
Web links

For registered lecturers:
Guide to using the book and associated resources
Test bank of multiple-choice questions
PowerPoint slides
Seminar resources
Junction Hotel culture report